Privacy Policy
Ask Phileo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our consulting services, attend our training programs, or otherwise interact with us. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our services.
1. Who We Are
Ask Phileo is an AI consulting firm that helps companies and organizations navigate the artificial intelligence landscape through education, process streamlining, productivity enhancement, and revenue growth services. We serve small and mid-sized businesses, enterprise organizations, non-profits, and leadership teams.
Contact Information:
📧 Email: [email protected]
🌐 Website: www.askphileo.com
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
Contact Information — Name, email address, phone number, job title, and company name when you fill out forms, request a consultation, or register for a workshop.
Account Information — Login credentials if you create an account on our platform or client portal.
Communication Data — Messages, emails, feedback, and any other content you send to us.
Payment Information — Billing details when you purchase services. Note: payment card data is processed by our third-party payment processors and is not stored on our systems.
Training & Workshop Data — Responses, assessments, and participation records from AI education programs.
2.2 Information Collected Automatically
Usage Data — Pages visited, time spent, links clicked, and other interactions with our website.
Device & Technical Data — IP address, browser type, operating system, and device identifiers.
Cookies & Tracking Technologies — We use cookies, pixels, and similar technologies to enhance your experience and analyze site traffic. See Section 7 for details.
2.3 Information from Third Parties
Business Partners & Referrals — Information shared by partners, clients, or collaborators who engage us on your behalf.
Publicly Available Sources — Professional profile information from platforms like LinkedIn for outreach and relationship-building purposes.
3. How We Use Your Information
We use your personal information for the following purposes:
Purpose Examples Service Delivery Providing AI consulting, training workshops, workflow audits, and implementation support Communications Responding to inquiries, scheduling engagements, sending service updates Marketing Sending newsletters, event invitations, and relevant AI insights (with your consent) Billing & Payments Processing invoices and managing client accounts Improvement & Analytics Understanding how our services are used to enhance quality and outcomes Legal Compliance Meeting regulatory obligations and enforcing our agreements Security Detecting and preventing fraud, unauthorized access, and abuse 4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:
Contractual Necessity — Processing required to deliver services you've requested.
Legitimate Interests — Improving our services, marketing to prospective clients, and maintaining security.
Consent — Where you have opted in, such as for marketing communications.
Legal Obligation — Compliance with applicable laws and regulations.
5. How We Share Your Information
We do not sell your personal information. We may share it in the following limited circumstances:
Service Providers — Trusted vendors who assist with website hosting, payment processing, CRM, email delivery, and analytics, bound by confidentiality obligations.
AI Platform Partners — In the course of recommending or implementing AI tools, we may share relevant context with technology partners on a need-to-know basis.
Professional Advisors — Lawyers, accountants, and insurers under strict confidentiality.
Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements — When required by law, regulation, court order, or to protect the rights and safety of Ask Phileo and others.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including:
Active client records — Duration of the engagement plus 7 years for legal and accounting purposes.
Marketing contacts — Until you unsubscribe or request deletion.
Website analytics — Up to 26 months.
Job applicant data — Up to 12 months following a hiring decision.
When data is no longer needed, we securely delete or anonymize it.
7. Cookies & Tracking Technologies
We use the following types of cookies on our website:
Strictly Necessary — Required for the site to function (e.g., session cookies).
Analytics — Help us understand how visitors use our site (e.g., Google Analytics).
Marketing — Used to deliver relevant content and measure campaign effectiveness.
You can manage your cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect your experience on our site.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
Access — Request a copy of the data we hold about you.
Correction — Request correction of inaccurate or incomplete data.
Deletion — Request deletion of your personal data (subject to legal retention obligations).
Portability — Receive your data in a structured, machine-readable format.
Objection — Object to processing based on legitimate interests or for direct marketing.
Restriction — Request that we limit processing of your data in certain circumstances.
Withdraw Consent — Where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. AI Tools & Data
As an AI consulting firm, we may use AI-powered tools in the delivery of our services. We are committed to the following principles when AI is involved in data processing:
We do not use client data to train third-party AI models without explicit written consent.
We conduct due diligence on the AI platforms we recommend and use, including reviewing their data and privacy practices.
We are transparent with clients about which AI tools are used in their engagements.
We apply our people-first philosophy to data handling — your data exists to serve you, not the other way around.
10. Data Security
We implement industry-standard technical and organizational measures to protect your personal information, including:
Encryption of data in transit (TLS) and at rest.
Access controls and authentication requirements for internal systems.
Regular security reviews and employee training.
Incident response procedures for data breaches.
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized access to your information.
11. International Data Transfers
Ask Phileo operates primarily in the United States. If you are accessing our services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries. Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure adequate protection of your data.
12. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly. Please contact us at [email protected] if you believe a child's information has been submitted to us.
13. Third-Party Links
Our website and materials may contain links to third-party websites or resources. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any information.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Update the "Last Updated" date at the top of this page.
Notify active clients via email where required.
Post a notice on our website.
Your continued use of our services after any changes constitutes your acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
Ask Phileo — Privacy Team
🌐 www.askphileo.com
Ask Phileo is committed to being a trusted partner — not just in AI, but in how we handle the information you entrust to us.